1. INFORMATION WE COLLECT

• Personal Information You Provide:

  • Full name and contact details (email address, phone number)

  • Billing and shipping address

  • Payment information (processed securely through our payment gateway partners; we do not store card details)

  • Account credentials (if you create an account)

  • Communications you send us

    
    

• Information Collected Automatically:

  • IP address and browser type

  • Device identifiers and operating system

  • Pages visited, time spent, and referring URLs

  • Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfil your orders

• Send order confirmations, invoices, and delivery updates

• Provide customer support and respond to inquiries

• Personalise your shopping experience

• Send promotional communications (with your consent)

• Detect and prevent fraud or unauthorised access

• Comply with applicable legal obligations

• Improve the Website and our services

3. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information. We may share your information with:

• Courier and logistics partners (for order delivery)

• Payment gateway providers (for processing transactions)

• Technology and analytics service providers

• Legal and regulatory authorities (when required by law)

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You may control cookie preferences through your browser settings.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When data is no longer required, it is securely deleted or anonymised.

6. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

7. YOUR RIGHTS

Subject to applicable law, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Withdraw consent for marketing communications at any time

• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us through our website.

8. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

9. CHILDREN'S PRIVACY

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will promptly delete it.

10. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.

11. CONTACT US

For questions about this Privacy Policy, please contact us through the Contact page on our website.